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Privacy policy

This policy explains what personal data getmycarr.com collects, why, and what we do with it.

1. What we collect

  • When you enquire about a vehicle or ask to see a seller's phone number: your name, mobile number and, if you give it, your email address.
  • When you book a test drive: your name, mobile number and the appointment you chose.
  • When you use the contact form: your name, mobile number, email address if given, and your message.
  • If you open a seller account: your name, mobile number, email address if given, password (stored only as a cryptographic hash, never in readable form), and the business details you choose to add, such as address, city and photographs.
  • Automatically: ordinary web server logs, which include your IP address, browser type and the pages you requested.

2. Why we collect it, and what we do with it

We use this data to run the marketplace: to show your listings, to pass your enquiry to the seller, to confirm a test drive, to answer your message, and to keep the site secure and working.

3. Who we share it with

Sellers. This is the most important thing in this policy. When you ask to see a seller's contact details, submit an enquiry, or book a test drive, we pass your name and mobile number, and your email address if you gave one, to that seller. That is the purpose of the form: the seller needs to be able to call you back. Once they have it, that seller holds your details and their own handling of them is outside our control.

Service providers. Our web host, and the service that sends our email. They process data on our instructions.

If the law requires it. Where we are obliged to disclose data by law or a valid order.

We do not sell your personal data to anyone.

4. Public information

If you open a seller account, your business name, location, listings and any photographs you upload are shown publicly. Reviews you post are shown publicly with the name you gave. Your password and email address are never displayed publicly.

5. Cookies

We use a session cookie so the site can remember you while you are signed in and to protect forms against cross-site request forgery. These are necessary for the site to work. We do not use advertising cookies.

6. How long we keep it

Enquiries and bookings are kept while they are useful to the seller and to resolve disputes. Account data is kept while the account is open. You can ask us to delete your data, and we will do so unless we are required to keep it.

7. Your rights

Under the Digital Personal Data Protection Act, 2023 you can ask us what data we hold about you, ask us to correct it if it is wrong, ask us to delete it, and withdraw consent you previously gave. Ask through the contact page and we will respond.

8. Security

The site is served over HTTPS and passwords are stored only as hashes. No system is perfectly secure, but we take reasonable measures to protect the data we hold.

9. Children

The site is not intended for anyone under 18 and we do not knowingly collect data from children.

10. Changes

If this policy changes materially we will say so on this page.

11. Contact and grievances

To ask about this policy, exercise any of the rights above, or raise a grievance about how your data has been handled, use the contact page. We aim to acknowledge within 24 hours and resolve within 15 days.